Wednesday, May 31, 2017

Crisis Response Using Cloud Computing



Cloud computing is more than servers and storage. In a crisis situation it can actually be a lifesaver. BlackBerry, in fact, has just become the first cloud-based crisis communication service to receive a Federal Risk and Authorization Management Program (FedRAMP) authorization from the United States Government for its AtHoc Alert and AtHoc Connect services. If you’re not familiar with FedRAMP, it is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. The Blackberry certification was sponsored by the US Federal Aviation Administration.

While you may not need a US Government certified solution in an emergency, your organization may really want to consider the benefits of cloud computing for crisis response. From a communications point of view, companies can use cloud based services to quickly and reliably send secure messages to all members of staff, individual employees or specific target groups of people. Smartphone location-mapping functions can also be easily installed and used. One advantage of using application-based software installed on an employee’s smartphone is that it can be switched off when an employee is in a safe-zone, providing a balance between staff privacy and protection. Location data can be invaluable and result in better coordination, a more effective response and faster deployment of resources to those employees deemed to be at risk. 


Using the cloud for secure two-way messaging enables simultaneous access to multiple contact paths which include SMS messaging, emails, VOIP calls, voice-to-text alerts and app notifications. Cloud-based platforms have an advantage over other forms of crisis communication tools because emergency notifications are not only sent out across all available channels and contact paths, but continue to be sent out until an acknowledgement is received from the recipient. Being able to send out notifications and receive responses, all within a few minutes, means businesses can rapidly gain visibility of an incident and react more efficiently to an unfolding situation. Wi-Fi Enabled devices can also be used to keep the communications lines open when more traditional routes are unusable.  


While you’re thinking about your corporation’s crisis response plans, don’t forget about the data. Accessing data through cloud-based services can prevent a rescue effort from turning into a recovery operation. Sources for this life-saving resource include:
  • Data exhaust - information that is passively collected along with the use of digital technology
  • Online activity - encompasses all types of social activity on the Internet such as email, social media and internet search activity
  • Sensing technologies – used mostly to gather information about social behavior and environmental conditions
  •  “Small Data” - data that is 'small' enough for human comprehension and is presented in a volume and format that makes it accessible, informative and actionable
  • Public-related data - census data, birth and death certificates, and other types of personal and socio-economic data
  • Crowd-sourced data - applications that actively involve a wide user base in order to solicit their knowledge about particular topics or events

Can the cloud be of assistance when you’re in a crisis? Cloud-enabled crisis/incident management service from IBM may be just what you need to protect your business. IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by engaging the right people at the right time when an event occurs, through automated mission-critical communications. The service also integrates weather alerts powered by The Weather Company into incident management processes to provide the most accurate early warning of developing weather events and enable proactive response



This post was brought to you by IBM Global Technology Services. For more content like this, visit ITBizAdvisor.



Cloud Musings
( Thank you. If you enjoyed this article, get free updates by email or RSS - © Copyright Kevin L. Jackson 2017)



4 comments:

Tech Cloud ERP said...

Nice blog, very interesting to read
I have bookmarked this article page as i received good information from this.

best erp software in India | erp software in India

cloud based erp software in India | cloud erp software

Unknown said...

Given article is very helpful and very useful for my admin, and pardon me permission to share articles here hopefully helped:
Erp In Chennai
IT Infrastructure Services Software
ERP software company
web design company in india
Remote Infrastructure Services Software
College Management System Software
School Management System Software
Cloud Erp Software Company In India
Best web development company
ERP in India

Unknown said...

Excellent information with unique content and it is very useful to know about the information based on blogs.
Construction company in aranthangi pudukottai
best Construction company
cement wholesale dealers in aranthangi pudukkottai
TMT steel bars wholesale dealers in aranthangi
best interior designers
construction resources and equipments providers
best hardware product suppliers
electrical products and services

Application Development said...

"This information really helped me a lot. It was very informative.
Cloud Migration Services
Cloud Migration Solutions
Cloud Migration Service providers
cloud migration & deployment services
Cloud Migration solution provider in india
cloud migration service and solution providers in india
Cloud Migration service provider in india"