Credit: Shutterstock
by Kevin Jackson
& Dez Blanchfield
IBM recently launched an exciting new project in the form of
a podcast series produced and hosted Dez Blanchfield, appropriately
titled the “Pioneers Of Possible. This new podcast series sets out to connect listeners
from around the world with innovators and thought leaders within IBM’s Global
Technology Services (GTS) and Global Business Services (GBS) business units
worldwide.
Each episode offers a “fireside chat” between Dez Blanchfield the host, one of an exciting lineup of IBM GTS & GBS subject matter experts, all of whom are currently very actively engaged in the challenges associated with leading and delivering the future today. Though its initial three episodes, the show focused on connecting listeners with IBM’s subject matter experts. Getting to know these leaders personally and professionally is an important goal because, in their roles, they drive the trends, disruptions, and transformations we see across many industries today.
In episode one of the series Mickey Iqbal, IBM Fellow
-Global Lead for GTS Enterprise IT Transformation Advisors
states “In today’s world, businesses are faced with the challenge of keeping up
with the accelerating rate of change.” Dez Blanchfield likened this to leaders needing
to sprint just to keep up. Running in multiple lanes, in multiple races
simultaneously. A key message throughout this episode in the series is
that in today’s increasingly competitive environment, success lies in an
organization’s ability to create new ideas and solve problems and selecting the
right partner to help them through the business and technology transformation
required to achieve the desired outcomes.
In episode two of the series, Nick Fuller, Senior Manager, Cognitive Service Foundations, IBM Research, talks
about how “Technology immersion and actively collecting ideas both help.” His impressive
professional pedigree coupled with an incredible array of 63 patents certainly give
weight to his comments on such matters. In
this episode, the discussion included the
broad topic of problem-solving in today’s race
to leverage cognitive computing and artificial intelligence. He posits that a
multi-step process is required, including:
- Stepping back to look at critical conditions and
parameters;
- Avoiding
analysis paralysis at all cost;
- Not being afraid
to put a stake in the ground in defining a new paradigm or solution; and
- Remaining open to repeatedly trying new ideas;
- Do not fear “failing fast.”
In episode three we hear from Bridget Karlin, CTO, and VP of GTS,
Innovation & Automation, Global Technology Services, that “If
businesses are looking to innovate during transformation, that the typical path is through the application of advanced technology in the delivery of new
business values and opportunities.” Bridget
and Dez discuss how this observation explains why IBM GTS is so focused on
technology vision and thought leadership.
In particular, Bridget outlines
IBM, in this pursuit, are developing an
end-to-end framework for infusing artificial intelligence into all of their new
technology capabilities.
Thus far in the series,
our SME’s have offered listeners tuning in an
amazing look into their personal lives,
professional career paths, and their roles with IBM. A key theme throughout
thus far has been that IBM’s Cognitive Technology Service Platform, known as Watson,
brings significant business and technical competitive value to organizations in
the exciting array of new business and service capabilities it can enable.
As a transformative company itself, IBM has moved from a
systems integrator model to a service integration model that is led by
technology. IBM’s focus on using their digital transformation to improve the
way IBM delivers services is what led to the Watson service delivery platform.
This offering infuses artificial intelligence derived insights from Watson into
the IBM service delivery process. In doing this, IBM leverages open source and
best of breed technologies to deliver rapid outcomes. This approach also focuses on building and maintaining a
service delivery ecosystem.
IBM delivers this service through an IT Transformation
Advisory Team that works closely with C-suite
executives to transforms clients to their next generations of systems.
The advisor team focuses on the entire solution lifecycle from design to build,
to manage to optimize and achieve the desired business goal.
By using the IBM Services Platform with Watson, IBM
customers can leverage valuable technology
automation building blocks for things like incident remediation, IT compliance,
and patching. In this way, IBM clients can
deploy very robust IT infrastructure automation portfolios in a very timely
manner.
As a senior business or technology
leader, you are invited to get to know IBM’s GTS and GBS thought leaders and
innovators through this exciting new podcast series. You should also take the
opportunity to schedule a 30 minute, one-on-one call with an IBM Expert and
challenge them to help you and your organization make good on the promise of
today’s most exciting business & technology disruptions and innovations.
“Click here now” to schedule a call or
meeting at a time that best suits you.
Thank you for tuning in, we have many more great podcast episodes
lined up for you.
This post was brought to you by IBM Global Technology Services. For more content like this, visit IT Biz Advisor.
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